Privacy Policy

Protecting Your Privacy 

LabStrong Corporation is committed to protecting the privacy of our customers. This Privacy Policy discloses our information gathering and dissemination practices for the LabStrong website. Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. By using www.labstrong.com (our “Site”), you consent to the data practices described in this policy. This Site is owned and operated by LabStrong Corporation, Inc. (“LabStrong,” “we,” “seller”, “us,” and “our.”). The terms “customer,” “you,” and “your,” when used in the Privacy Policy, mean any user of this Site.

 

Information We Collect

Information You Give Us

You can browse our Site without revealing any personal information. However, if you wish to access more advanced features and services within our Site, we ask you provide personal information.

 We receive and may store personal information you enter on our Site or provide us. For example, we collect information from you when you place an order, create an account, call us, request information, etc. The information we collect includes things like your name, mailing address, email address, and phone number.

 Automatic Information

We collect information through cookies and other automated means. Cookies are used by websites to save data on your computer. The information we collect may include your IP address, browser and device characteristics, and referring URLs.

 We provide links to other websites for your convenience and information. These sites may have their own privacy policy in place, which we recommend you review if you visit any linked sites. We are not responsible for the privacy practices or the content of other websites hyperlinked to or from our Site.

 

Use of Information We Collect

The information we collect is used to enhance your online experience and deliver items you request. To help us understand and enhance interactions with visitors to our Site, we may also permit web analytics providers to collect information on our Site using tools such as cookies.

We may use your information to inform you of other products and services available from our company. We may also contact you to conduct research about your opinion of current services or new products.

 

Choices Regarding Collected Information

You may choose to stop receiving emails, direct mail, phone, and other communications from our company. You may choose to update and correct your personal account information. You may cancel your account or request we longer use your information to provide you services. To do any of the items call (563) 588-8900 with your request or send an email with your request and current contact information to customerservice@labstrong.com. 

 

Integrity and Retention of Personal Information

We make it easy for you to keep your personal information accurate, complete, and up to date. We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

 How We Share Your Information

Any information provided to us by Site visitors in purchase orders, registration forms, and other forms will be used for authorized purposes only. We do not sell or provide any of this information to mailing list companies or other similar database organizations. We may share information with third parties to perform services on our behalf such as fulfilling an order, delivering an order, or servicing a product.

We may share information when we believe it is necessary to comply with the law. We also may share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of LabStrong, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.

 How We Protect Your Information

Whether you shop on our Site or place orders directly, we use security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. We use encryption technology on our Site to protect your online transactions with us. We cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

 

Protecting Children’s Privacy

This Site is not directed to children under the age of eighteen and we do not knowingly collect personal information from children under the age of eighteen on the Site. If we become aware that we have inadvertently received personal information from a visitor under the age of eighteen on the Site, we will delete the information from our records.

 

Privacy Policy Updates

From time to time, we may need to make revisions or update our Privacy Policy. We encourage you to periodically review this Privacy Policy to be informed of how we protect your information. If we make significant changes to the Privacy Policy, we will post a message on our Site.

 

Questions or Comments

If you have questions or comments about LabStrong’s Privacy Policy, please contact us.

Phone: (563) 588-8900

Email: customerservice@labstrong.com

Address:

Attn: Customer Service

LabStrong Corporation

7709 Commerce Park

Dubuque, IA 52002

 

Last Updated: 8/15/12

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